Talk to a real person
UK-based, Monday to Friday. Here's the quickest way to reach us.
Call us — Freephone 0800 023 9900 Mon–Fri 9am–5pm
Post
Your Brand Cover Ltd
Rothbury House, 24 Franklin Road
Portslade, East Sussex, BN41 1AF
What do you want to do?
Make a claim
Appliance broken? Start a claim online or call us — we’ll get an engineer booked in.
Start a claim →Change your payment day
Adjusting your Direct Debit details is handled securely over the phone.
Phone only Call 0800 023 9900 →Make a complaint
We want to put things right. Call us or email and we’ll look into it straight away.
Email info@yourbrandcover.com →Cancel your plan
Cancellations must be made with us directly — cancelling only your Direct Debit isn’t enough.
Phone only Call 0800 023 9900 →For your security, changes to your address, bank details or cancelling your plan can only be done by phone.